Help Center
Guides and answers for getting the most out of SocialBizHub.
Getting Started
Getting Started
A quick tour of SocialBizHub and the recommended setup order for new accounts.
Setup Locations
Create and manage the locations that every website, review page, integration, QR poster, and widget is built around.
Your Website — Connect, Measure & Improve
Connect your existing website for a health grade, speed & SEO checks, broken-link and uptime monitoring, domain & email checks, traffic & search analytics, blog publishing, and a monthly report — then embed your reviews.
Reviews
Getting Reviews, QR Posters & Moderation
Collect reviews with your landing page and QR posters, choose how your page asks for reviews, and moderate from one dashboard.
AI Review Replies (Google)
Connect your Google Business Profile to generate, edit, and post review replies — with an optional grace-period auto-reply.
Replying on Yelp, TripAdvisor, Airbnb and more
Use AI drafts to reply to reviews on Yelp, TripAdvisor, Airbnb, Vrbo, Booking.com and more — copy your reply, open your listing, and mark it as replied.
Integrations
Publishing
Embeddable Review Widgets
Show your best reviews on any website with a stacked-hero carousel, feed, or wall you can copy and paste.
Your Public Reviews Page
Every location gets a shareable page listing all approved reviews — linked from your widget's See all reviews button.
Content Studio (social posts)
Write once, choose your channels, add photos or video, and publish or schedule to Google Business, Facebook, Instagram, LinkedIn, TikTok, YouTube, and Pinterest.
Social Analytics (how your posts are doing)
See how your social is doing in plain English — followers, engagement, best times to post, your Google Business numbers, and which posts worked — plus one-click repurposing of your winners.
Keeping your social accounts connected
Why a connected platform can disconnect on its own, what SocialBizHub does automatically, and how to reconnect in one minute.
Brand Voice (AI tone & guardrails)
Set your personality, tone, sign-off, and a few rules once — and every AI review reply, social caption, and post will sound like you.
Your Media Kit (one live link for partners and brands)
Build a live, auto-updating media kit — your rating, following, engagement, and best quotes on one shareable page — to pitch brands, partners, and sponsors.
Account & Billing
Account & Settings
Update your profile, change your password, and turn on optional two-factor authentication.
Plans & Billing
Compare plans, subscribe, manage billing, and understand what each plan includes.
Can I cancel anytime?
Yes — no contracts, no notice period, and no penalties. Here's exactly how cancelling works.
How to export my data
Download a copy of your reviews, posts, locations, and more — anytime, in one click.
Refer & Earn
Share SocialBizHub with another business and earn AI credits when they subscribe.
Founding Member Terms
What the $19/mo Founding Member rate covers, and what keeps it locked.
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or email support [at] socialbizhub.com