Account & Settings

Updated Jun 18, 2026

Your Settings area covers your personal account (profile and security) and links to billing tools. Open it from the sidebar under Account → Settings.

Profile

Settings → Profile

  • Update your name
  • Upload or change your profile photo (crop before saving)

Changes apply to your SocialBizHub account immediately.

Settings Profile page

Security (password)

Settings → Security

To change your password while logged in:

  1. Enter your current password
  2. Enter a new password and confirm it
  3. Click Update

Settings Security page

Forgot your password?

If you cannot log in:

  1. On the login page, click Forgot Your Password?
  2. Enter the email address for your account
  3. Check your inbox for a reset link (also check spam)
  4. Follow the link to set a new password, then sign in again

Password reset requires a working email on your account. If you never receive the email, contact support.

API Keys

Settings → API Keys

Most customers do not need this section. It manages API tokens for advanced integrations. Review widgets use an embed snippet from the Widgets page — you do not need to create a key manually for normal widget use.

Billing settings

Plans, subscription management, and invoices live in the same Settings area under the Billing group. See Plans & Billing for checkout, Stripe portal access, cancellations, and what each plan includes.

Cancelled subscription

If your subscription is cancelled, you may see a message that you no longer have an active subscription when you sign in. The page includes pricing so you can resubscribe, or you can contact support for help reactivating your account and data.

Frequently asked questions

Can I change my login email? Contact support — email changes are handled manually to protect your account.

Who can see my profile? Your profile name and avatar appear in your SocialBizHub account. Public /@username profile pages may require you to be logged in depending on site configuration.

Where do I manage my subscription? Settings → Subscription opens the Stripe customer portal for payment method updates and cancellation. See Plans & Billing for details.

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