Welcome to SocialBizHub. This guide is the fastest path from a new account to a location with connected reviews, a live website, and tools to collect and share feedback.
How SocialBizHub is organized
Everything in your account revolves around locations — one per business or property. Each location gets:
- A review landing page and QR tools to collect new reviews
- Optional integrations that import reviews you already have on Google, Airbnb, Hipcamp, Tripadvisor, Yelp, or RV LIFE
- A one-page website at
yourbusiness.socialbizhub.com - Widgets you can embed on other sites
- AI Review Replies (Google) when your plan includes it
Use the location switcher in the sidebar to work on a different location at any time. Most pages remember your last selection.
Recommended setup order
1. Create your first location
Add your business name, optional Location Type, and logo. SocialBizHub automatically creates a website and review page for the location.
2. Connect your review platforms
Import existing reviews by connecting Google (search for your business) or by pasting public listing URLs for other platforms.
3. Customize your website
Open the website editor at /websites (Plus plan), tune each section, and save
as you go. Your site goes live at your location's subdomain.
4. Start collecting reviews
Use Get Reviews in the sidebar to preview the guest flow, share your review link, print a QR poster, or download a digital QR code. Connect a platform first if you want happy guests (4–5 stars) routed to Google or another site automatically.
→ Getting Reviews, QR Posters & Moderation
5. Moderate and respond
Approve reviews for your website and widgets. If your plan includes AI Replies, connect Google Business Profile and reply from Manage Reviews.
→ Getting Reviews, QR Posters & Moderation · AI Review Replies (Google)
6. Share reviews elsewhere
Build a carousel or feed widget and paste the snippet on any site.
Your Dashboard
After login, the Dashboard shows:
- Stats — location count, connected platforms, pending reviews, last sync
- Getting Started — a milestone checklist (open it from Open checklist)
- Workflow cards — shortcuts into the review and widget flows
The checklist on the Dashboard tracks setup progress; use the articles above for step-by-step detail.
Plans and account settings
Your plan controls how many locations you can create, which features appear in the sidebar, which integrations you can connect, and whether widget branding can be removed.
→ Plans & Billing · Account & Settings
Frequently asked questions
I only see some menu items — is something broken? No. The sidebar shows features included in your plan. Upgrade or contact support if you need a feature that is not listed.
Do I need technical skills? No. SocialBizHub is built for business owners. Copy-and-paste is enough for integrations and widgets.
Where do I get help? Browse this Help Center from Documentation & Support in the sidebar, or click Contact support to chat with us.