Refund Policy for SocialBizHub.com
Last Updated: 1/1/2024
1. Introduction
At SocialBizHub.com, we strive to provide valuable services to our customers. However, if you are not satisfied with our services, this Refund Policy outlines the terms under which you can request a refund.
2. Eligibility for Refunds
- Subscription-Based Services: Refunds are available within the first 14 days of your initial subscription purchase.
- Annual Subscriptions: Refunds are available within the first 30 days of your annual subscription purchase.
- Non-Refundable Services: Custom services or one-time purchases outside of standard subscriptions are not eligible for refunds unless required by law.
3. Refund Process
To request a refund, please follow these steps:
- Contact Us: Send an email to refunds@socialbizhub.com with your account details and reason for the refund request.
- Review: Our support team will review your request and respond within 5 business days.
- Approval: If approved, the refund will be processed to your original payment method via Paddle.com.
4. Non-Refundable Items
- Custom Services: Any services or features customized beyond the standard offerings are non-refundable.
- Third-Party Fees: Fees paid to third parties (e.g., payment processors) are non-refundable.
- Late Cancellation: Requests for refunds after the eligibility period will not be honored.
5. Method of Refund
Refunds will be issued using the same payment method used for the original purchase. Please note that it may take several business days for the refund to appear on your statement, depending on your financial institution.
6. Shipping Costs
Not applicable, as our services are entirely digital.
7. Changes to This Refund Policy
We may update our Refund Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Refund Policy, please contact us here